As a HomeAway customer, you can issue a refund to a guest through your HomeAway dashboard. If you are refunding due to cancellation, refunds must be issued before cancelling the reservation.
See the HomeAway Help Centre for your dashboard instructions:
(https://help.homeaway.com/articles/How-do-I-issue-a-refund-to-a-traveler)
(https://help.homeaway.com/articles/How-do-I-cancel-a-reservation)
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