Will I be charged for issuing a refund?

HomeAway Payments powered by Yapstone does not charge for issuing a refund. Typically, the amount debited from your bank account is the amount you have sent back to your guest less the fees previously collected by Homeaway Payments.

Fees are recalculated on the basis of the amount you are refunding. For example, if you decide to refund half of a booking, HomeAway Payments will refund half of the fees previously collected for that transaction.